Welcome to PicLumen. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information when you use our website and services.
1.Data Collection
We collect the following personal data from our users:
● Name: To personalize your experience and for account verification.
● Email Address: To communicate with you, send you service-related updates, and marketing materials if you have opted in.
● IP Address: To enhance security, analyze usage trends, and comply with legal requirements.
● Payment Information: To process transactions for any paid services or products.
We collect this data through direct input from you when you sign up, use our services, or contact us, as well as through automated technologies like cookies and server logs.
2.Purpose of Data Collection
We use the collected data for the following purposes:
● Account Creation and Management: To create and manage your user account, provide customer support, and ensure secure access to our services.
● Service Improvement: To understand how users interact with our services, identify issues, and enhance user experience by developing new features and improving existing ones.
● Marketing and Communication: To send promotional materials, updates about our services, and special offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.
3.Data Sharing
We may share your personal data with the following third parties:
● Data Processors: Providers of various services that process your personal data on our behalf. This includes IT and administrative services, accounting, cloud storage, web hosting, and email services. These processors are contractually obligated to protect your data and use it only for the purposes we specify.
● Professional Advisors: From industries such as law, finance, accounting, auditing, and insurance, to comply with our legal obligations and manage our business.
● Public Authorities: As required to comply with legal obligations, such as tax authorities, law enforcement agencies, and regulatory bodies.
We ensure that these third parties maintain the confidentiality and security of your personal data and comply with relevant data protection laws.
4.User Rights
You have the following rights regarding your personal data:
● Access: You can request access to the personal data we hold about you, including the purposes of processing, the categories of personal data, and the recipients to whom your data has been disclosed.
● Correction: You can request the correction of any inaccurate or incomplete personal data we hold about you to ensure that it is accurate and up to date.
● Deletion: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent upon which processing is based, or if you object to processing and there are no overriding legitimate grounds for processing.
To exercise these rights, please contact us at service@piclumen.com. We will respond to your request in accordance with applicable data protection laws.
5.Cookies and Tracking
5.1 We generally use Cookies for the following purposes: 1) to allow registered users to stay logged in to the service after they close their browser window; 2) to store users’ preferences for Service functionality; 3) to track Service usage so we can improve our service & better understand how people are using it; and 4) to better understand the interests of our customers and our Service visitors.
5.2 Some Cookies are necessary for certain uses of the Service, and without such Cookies, we would not be able to provide many features that you need to use the Service properly. These Cookies, for example, allow us to operate our Service so you may access it as you have requested and let us recognize that you have created an account and have logged into that account to access Service content. They also include Cookies that enable us to remember your previous actions within the same browsing session and secure our Services.
5.3 We also use functional Cookies and/or Cookies from third parties for analysis and marketing purposes. Functional Cookies enable certain parts of the service to work properly and your User preferences to remain known. Analysis Cookies, among other things, collect information on how visitors use our Service, the content and products that users view most frequently, and the effectiveness of our third-party advertising. Advertising Cookies assist in delivering ads to relevant audiences and having our ads appear at the top of search results. Cookies are either “session” Cookies which are deleted when you end your browser session, or “persistent,” which remain until their deletion by you (discussed below) or the party who served the cookie.
5.4 You can generally activate or later deactivate the use of Cookies through a functionality built into your web browser. In addition, certain third-party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing.
5.5 We may link the information collected by Cookies with other information we collect from you pursuant to this Privacy Policy and use the combined information as set forth herein.
5.6 You may configure your browser or device to block Cookies, including Cookies associated with our Service. However, you also understand that our Service may not function correctly with Cookies disabled.
6.Data Security
We take information security seriously and we will always do our utmost to safeguard your personal data in the best possible way. For example, we use strong passwords, data encryption, access control and two-factor authentication to secure our data and prevent unauthorized persons from accessing, altering, deleting, or in any way affecting the data we store, including your personal data.
We only allow others to access and/or process your personal data in accordance with our instructions, and only when strictly necessary (e.g. when we require IT support).
If we experience a personal data breach, i.e. a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, and it poses a medium to high risk for the people affected, we will notify the national data authority within 72 hours. If the risk is deemed high for the people affected, we will also notify them directly, if possible.
7.Legal Compliance
7.1 Governing Law
The formation, execution, validity, interpretation and performance and the settlement of disputes concerning this Privacy Policy shall be governed by and construed in accordance with the laws of the People’s Republic of China, without giving effect to any conflict of law principles.
7.2 Dispute Resolution
7.2.1 Except as otherwise agreed between you and PicLumen, claim or controversy arising out of or relating to this Privacy Policy or the breach, termination, enforcement, interpretation or validity of these terms (collectively, “Disputes”) shall be settled by lawsuits.
7.2.2 You agree that Disputes between you and PicLumen will be resolved by binding, individual lawsuit and you waive your right to participate in a class-action lawsuit.
7.2.3 Unless you and PicLumen both otherwise agree, the lawsuit shall be under the jurisdiction of a People’s Court in Chengdu City, Sichuan Province, People’s Republic of China. PicLumen shall not be liable for any legal fees and/or other costs incurred prior to receiving complete notification of the claim.
8.Contact Information
If you have any questions or concerns about our privacy policy, please contact us at:
Company: CHENGDU Yile Tech Co., Ltd.
Email: service@piclumen.com