How can we help you?

Yes, PicLumen has guidelines to prevent the generation of inappropriate or harmful AI images. Ensure your prompts adhere to the community standards and terms of service.

PicLumen uses advanced security measures to protect your personal information. All data is encrypted, and strict privacy policies are in place to ensure your data is safe and secure.If you have any concerns, please check our privacy policy, or contact us at service@piclumen.com.

To report a bug, go to the “Contact Us” page and send us your message to service@piclumen.com. We’d appreciate it so much if you provide detailed information about the issue, including screenshots if possible, to help the support team resolve it quickly.

PicLumen is compatible with most modern browsers, including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. Ensure your browser is up to date for the best experience.

You can contact customer support by click “Contact Us” on the PicLumen website. You can also reach out via the provided email.

If image generation fails, please consider the following potential issues and solutions: Incorrect or Insufficient Prompts: Unstable or Disconnected Network: Incompatible Model for the Desired Style: Suboptimal Model Parameters: If you still can’t generate a desired image after checked the problems above, please send your problems with details to us at service@piclumen.com.

To create an account, visit the PicLumen website, click on the “Sign Up” button, and fill out the registration form with your email and desired password.Or you can simply sign up with your Gmail.

Yes. If you are not satisfied with the generated image, you can edit your prompt and generate a new AI image based on the updated prompt.